How do you participate in a conference call?
To join a conference call you must follow the instructions provided to you by the call organiser. You have the option to click to join a call using your mob...
Wed, 9 Jan, 2019 at 2:31 PM
Will my participants be charged to join the call?
We deliver a centralised cost model that means that participants will not be charged to join the conference call. Unlike other providers we do not provide a...
Wed, 9 Jan, 2019 at 2:26 PM
Do you have a screen sharing tool?
We do, however we currently use an external supplier in order to provide our customers with access to a screen share during their conference call, however w...
Wed, 9 Jan, 2019 at 2:56 PM
How do I find your international rates?
We do not publish our international rates online. We like to speak to prospective customers and understand their conferencing requirements to ensure that we ...
Wed, 9 Jan, 2019 at 2:37 PM
How am I billed and how do I pay?
Your company is billed monthly in arrears via an emailed invoice. Invoices can be payed by direct debit or BACS. No credit card details are required.
Wed, 9 Jan, 2019 at 2:40 PM
What is a wallet card?
A wallet card is a handy credit card sized wallet card that contains your own personal conferencing details. You can request a wallet card from within the p...
Wed, 9 Jan, 2019 at 2:44 PM
What if my participants and I are not based in the UK?
Our 120+ international local dial-in numbers mean that no matter where you are in the world, you can access your conference on a local call rate. Avoiding in...
Wed, 9 Jan, 2019 at 2:45 PM
How do I get an account set up?
If you would like to get an account for your business you can contact our sales team. If your company already uses our services, please request a new accoun...
Wed, 9 Jan, 2019 at 2:49 PM
Is there a limit to how many people I can invite to a meeting?
There are no limitations however we do ask that you send a notification to us should you require more than 150 participants in the meeting. Please contact s...
Wed, 9 Jan, 2019 at 2:51 PM
What is screen sharing?
Screen sharing is an visual way to share important information with meeting attendees at any time during a conference call.  Do you have a screen shari...
Wed, 9 Jan, 2019 at 2:53 PM